What You’ll Do:
The Insurance Manager works closely with Insurance Sales Agents and manages a small pipeline. They oversee sales meetings, handle requests related to community flyers, portal access, policies, carrier relationships, and resolve rating issues and escalations. Additionally, the Insurance Manager evaluates carrier utilization, considering availability, cost, and geographic factors, while seeking opportunities to expand carrier options for better alternatives.
Remote: CA, AZ, CO, or NC
Your Key Responsibilities Include:
- Lead, motivate, and manage a team of Insurance Sales Agents achieve individual and team sales targets.
- Provide coaching, training, and support to the sales team to improve performance and productivity.
- Conduct regular performance evaluations against set goals and provide constructive feedback and coaching to improve team performance.
- Build and maintain strong relationships with clients, insurance carriers, and other stakeholders.
- Develop and implement effective sales strategies to drive growth in property and casualty insurance products.
- Collaborate with other departments and partners to ensure seamless delivery of services to clients.
- Serve as the primary point of contact for team members seeking assistance with various processes, addressing customer complaints and escalations, and handling underwriting exception requests.
- Monitor task performance within the team and reassign tasks when they are not completed within the expected timeframe.
- Regularly convene with sales agents to address current priorities and needs. Review phone interactions, offer constructive feedback, and provide coaching as required.
- Be the primary lead in team meetings, contributing to planning and presenting on specific items and goals. Foster a collaborative team environment and promote teamwork among sales agents.
- Be the primary point of contact with the sales team and address questions and concerns as they arise.
- Communicate process changes as necessary and ensure the sales team and partners comprehend these changes effectively.
- Provide insurance rates collateral to homebuilding sales team as needed.
- Facilitate the addition of new communities and models, insurance carriers, rates and replacement values into software system.
- Play an active role in the hiring process, including conducting interviews and taking responsibility for new hire onboarding.
- Managing time off calendar for the sales team.
- Stay updated on industry developments, competitors, and regulatory changes.
- Support the sales team by selling and writing insurance on a portion of the pipeline, including supporting sales agent assigned pipelines when they are out of the office.
- Perform other duties as needed or assigned.
What You Have:
- Expertise in the knowledge of the P&C insurance industry.
- A clear understanding of insurance technology and application.
- Strong overall computer skills, MS Office products.
- Strong negotiation skills.
- Familiar with state guidelines regarding P&C insurance.
- The ability to analyze and audit financial reporting.
- A clear understanding of accounting principles as related to the insurance business.
- Familiar with contract development and interpretation.
- Proven ability to develop and manage relationships
- Training and development skills.
- Entrepreneurial spirit.
- Ability to create and respond to RFPs for new accounts.
- Strong customer service skills.
- Overall strong communication skills, verbal and written.
Your Education and Experience:
- Bachelor’s degree preferred or equivalent of education and experience.
- Must have a valid P&C License with no restrictions to becoming licensed in all states we operate.
- Experience insuring new home construction is required.
- Experience writing flood insurance is required.
- Experience writing auto and umbrella insurance is a plus.
- Advantage+ software experience is a plus.
- A minimum of 5 years of insurance agency experience.
About IHL Insurance
As an affiliate of Century Communities—one of the nation's largest homebuilders and industry leader in online sales—we strive to make the dream of homeownership possible. We are proud to be part of the company’s mission to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers. We are committed to fostering an environment of diversity, inclusivity, and respect, and building a culture dedicated to ethical business behavior and responsible corporate activity.
Compensation: Century Communities (the "Company") intends to offer the selected candidate an annual base salary in the range of $85,000 - $100,000 with the potential for other financial incentives. Actual offers will be based on a variety of factors, including experience. Employees will have access to paid time off, medical, dental, vision, basic life insurance, and the Company's 401(k) plan.
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