Maintenance Technician - SF - Bay Area
A day in the life
As a Maintenance Technician, you would be part of a Customer Experience Team (CET) that strives to provide best in class service to our customers in 26+ million square feet of industrial buildings in the Silicon Valley market. Our customer base is diverse and we're looking for someone who enjoys working with the biggest names in e-commerce logistics and warehouse operations as well as small shop operations.
Key Responsibilities Include:
- Responsible for general property maintenance, including but not limited to coordinating repairs, performing property inspections, and recommending solutions to customers, vendors, and Real Estate and Customer Experience (RECX) Manager.
- Develop and maintain positive relationships with vendors and customers through coordinating repairs, attending walkthroughs, move-ins, move-outs and required annual inspections.
- Troubleshoot, evaluate, and recommend maintenance operations.
- Proactively perform property inspections to identify inconsistencies regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, landscaping and general appearance, and work with RECX Managers to implement corrective measures as necessary.
- Assist in inspecting, monitoring, and documenting all work being performed by vendors.
- Responsible for alerting the Real Estate and Customer Experience (RECX) Manager of any unusual occurrence and/or damage that has taken place or that may occur.
- Report safety issues immediately and recommend solutions to customers, vendors, and Real Estate and Customer Experience Manager.
- Ensure safe and proper storage of all Prologis issued supplies, chemicals, tools, and equipment. Ensure tools and equipment are in optimum condition.
- In partnership with the Customer Experience Team (CET), help identify additional opportunities to serve the customer by understanding Prologis' value-added products and services (Prologis Essentials, etc.)
Building blocks for success:
Required:
- 3+ years in a skilled maintenance work.
- Willingness to work in a team setting and willing to respond immediately to emergency situations and concerns.
- Experience using work order, fire and life safety, alarm and other facility management software and building control systems.
- Basic proficiency in the use of software systems and ability to use applications on desktop and mobile devices.
- Knowledge and experience in more than one of the following: carpentry, plumbing, electrical, painting, landscaping, and heating/cooling (HVAC) systems.
- Ability to work outdoors the majority of the day.
- Attend and complete all required training including OSHA trainings.
- This is a field position that requires walking and driving properties, twisting, bending, lifting up to 20 lbs. and climbing fixed ladders to access roofs and extension ladders during the course of completing work assignments.
- Excellent customer service and interpersonal skills. Proven ability to communicate effectively with customers, peers, management, contractors, and vendors.
- Requires a valid California driver's license, good driving record, ability to travel to multiple properties and adherence to company policies with vehicle usage.
Preferred:
- Requires a High School Diploma or General Education Degree (GED).
- Experience in maintenance work in Commercial Real Estate preferred.
Hiring Salary Range: $34.14 - $42.79 per hour. Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
