What You’ll Do:
The Escrow Manager is responsible for overseeing the branch and ensuring that all parties are kept informed during the closing process. The Manager will provide expertise to our builder partner while ensuring closings occur timely and accurately. The qualified individual will have a minimum of 5 years escrow officer experience along with 5+ years of prior supervisory and/or management experience<
This role will be onsite in Dallas, TX office.
Your Key Responsibilities Include:
- Ensure performance standards and closings dates are met.
- Create a customer focused culture in a positive working environment.
- Resolve escalated issues that can cause closing delays.
- Obtaining all payoffs, taxes, and HOA dues. Prorating amounts correctly and collaborating with the title department to resolve title issues.
- Preparing CD, Settlement Statements, and other closing documents.
- Address inquiries from transaction participants in a timely manner.
- Confirm closing dates, locations, and schedule signings.
- Balancing and disbursing funds accurately and timely.
- Perform other duties as needed or assigned.
What You Have:
- Excellent at managing multiple priorities to help teams actively progress on their deliverables.
- Thorough knowledge of the use of technology and are not afraid to work in a primarily paperless environment.
- Possess exceptional communication skills (verbal & written) with both internal and external customers.
- Proven ability to develop positive relationships.
- Ability to resolve escalated closing issues quickly and meet deadlines.
- Able to calculate discounts, prorations, and commission splits accurately.
- Exemplary organizational skills.
- Detail oriented and precision focused.
- Ability to drive results and work in an outcome driven environment.
Your Education and Experience:
- Bachelor’s degree or equivalent combination of education and experience is required.
- 3-5 years’ experience in handling closings, preferably in a builder environment.
- A minimum of 5 years' experience managing a team.
- Must have active notary and licensed, if required by state.
- Experience in managing closing workflows and processes that quickly move a file to closing.
- Familiarity with various title policy forms and typical endorsements required and knowledge of builder residential purchase/resale transactions from receipt of contract through final disbursement and any post-closing items.
- Experienced in monitoring a closing pipeline of residential homebuilder purchase and resale transactions to ensure Close of Escrow dates are met.
- Clarify direction for team members by addressing obstacles hindering their ability in meeting deadlines.
About Parkway Title
As an affiliate of Century Communities—one of the nation's largest homebuilders and industry leader in online sales—we strive to make the dream of homeownership possible. We’re also proud to be part of the company’s mission to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers. We’re committed to fostering an environment of diversity, inclusivity, and respect, and building a culture dedicated to ethical business behavior and responsible corporate activity.
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