#1853

A high-net-worth family is seeking an experienced Estate Manager to oversee the operations of their primary residence in Holmby Hills (16,000 sq ft) and 2 additional rental properties in Brentwood. This role requires a hands-on, detail-oriented professional to act as the "COO of the house," ensuring the home operates smoothly and efficiently. The ideal candidate is proactive, an over-communicator, and capable of managing household staff, vendors, and property upkeep with a solution-oriented approach. This is a true Estate Manager role, with some flexibility to support personal assistant tasks as needed. This role will work inside the home office Monday-Friday from 9am-5pm.

Responsibilities

Estate Operations Management

Oversee daily operations of the main home in Holmby Hills.
Act as a liaison between the family and vendors, contractors, and household staff.
Ensure proactive maintenance of property features, including gym equipment, plumbing, and technology.
Manage renovations and repairs, collaborating with the contractor to gain a full understanding of the home’s needs.
Develop and maintain a comprehensive house manual for operational consistency.

Vendor and Staff Management

Supervise a steady stream of vendors and contractors, ensuring quality control and adherence to schedules.
Collaborate with housekeeping staff (currently two housekeepers) to improve workflow and performance.
Coordinate with the family on financial decisions, emphasizing collaboration and cost-effective solutions.

Proactive Maintenance and Problem-Solving

Anticipate potential issues and address them before they escalate.
Handle minor tasks independently, such as setting up printers or troubleshooting basic issues, without relying on external service providers.

Secondary Responsibilities

Assist with preparations for leasing an additional property, including coordinating photoshoots, staging, and working with leasing agents.
Provide occasional support for personal errands or assistant tasks, as needed.

Qualifications

Proven experience managing large estates for high-net-worth individuals, including hands-on involvement and managerial oversight.
Expertise in household systems, renovations, and vendor management.
Strong leadership and organizational skills, with a track record of managing household staff effectively.
Detail-oriented and highly proactive, with the ability to anticipate needs and solve problems independently.
Excellent communication skills; comfortable being the “wall” between the principals and the household.
Experience in creating a house manual.
Ability to create and maintain comprehensive manuals and procedures.
Familiarity with budgeting and cost management.
Flexible and collaborative approach to supporting the family’s needs.

Additional Details

The family values someone who is both managerial and hands-on, with a strong sense of ownership over their role.
Candidate must align with the family’s preference for self-sufficiency and resourcefulness (e.g., handle simple tasks without outsourcing unnecessarily).
The role includes a mix of routine estate management and special projects

Salary: $175,000

Pocketbook Agency

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Estate Manager for HNW Family