Description
Job Summary
The Vice President of Property Management is focused on operational excellence and specializes in all aspects of residential property management. Develops, implements, and executes strategies to maximize revenue, profitability, and client and resident retention. At Fairgrove Property Management, the VP of Property Management, is the industry subject matter expert, has significant input into client onboarding strategy, and is responsible for the overall performance of each region. Additionally, this role may support Maintenance Operations, Marketing, Accounting and Finance, and Business Development departments as needed. Key requirements include scaled people management, leadership development, creating and implementing strategic initiatives and maximizing profitability.
Salary
$175,000 - $200,000 annually
Bonus & Profit Sharing
Medical, Vision, Dental
401K Match
PTO
Requirements
Essential Job Functions – To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
Strategic Planning
- Create and administer annual operating budgets and business plans.
- Provide monthly scorecard reports on regional performance, highlighting key operating metrics and client satisfaction.
- Prepare and present quarterly roadmap and initiative updates, prioritizing cost/time savings, competitive advantages, performance improvements, and ancillary income opportunities.
- Implement Fairgrove’s best practices and brand standards across the portfolio.
- Ensure the continued development, deployment, and maintenance of operational tools, strategies, workflows, SOPs, training deliverables, and other materials.
- Optimize operational reporting standards and create new reporting mechanisms for performance comparisons and benchmarking.
- Develop, maintain, and regularly update benchmarking guidance for the property management teams and leadership, focusing on expenses, revenue strategies, and business development.
Leadership & Development
- Foster collaboration and productive relationships with internal teams, including People Operations, Accounting and Finance, Business Development, and Repairs and Maintenance to drive business process improvements and portfolio performance.
- Provide direction and mentorship to ensure team members’ professional development and growth.
- Motivate and inspire teams through positive recognition and leadership that embodies Fairgrove’s standards of excellence.
- Perform essential management functions, including hiring, training, coaching, succession management, performance reviews, and career development.
- Participate in due diligence efforts for new acquisitions, overseeing operational areas during transitions.
- Conduct 1-on-1 meetings covering coaching, conflict resolution, goal setting, and performance reviews.
- Partners with People Operations on people matters, including new employee onboarding, training and development, performance management and career progression strategies.
- Mentor team members and hold them accountable for performance goals, aligning individual priorities with business objectives.
- Implement change management strategies to foster team adaptability and engagement.
- Collaborate with the Executive Leadership Team to support and implement company-wide initiatives.
Client Management
- Build and maintain strong relationships with key owner clients, fostering open, ongoing communication.
- Provide ethical leadership to uphold Fairgrove’s core value of Do the Right Thing.
- Present financial analysis and comparisons to ownership, supporting business initiatives and driving performance.
Financial Management
- Identify and implement new business opportunities to drive revenue growth.
- Lead the annual budget review for each region, ensuring alignment with corporate financial goals.
- Evaluate and optimize business processes to improve operational efficiency across all property management functions.
Qualifications
- 15+ years of dynamic relevant experience in residential third-party property management, overseeing a portfolio of 5,000 units or more
- Possess a bachelor’s degree
- Proven track record for strategic business development in company organization and growth
- Ability to drive optimum solutions for all aspects of property management
- Entrepreneurial spirit, self-motivated, team-player
- Competency in Microsoft Suite (including Word, Excel, PowerPoint, etc.)
- Personable, enthusiastic, and engaging personality
- Excellent communication skills both verbal and written
- Organized and able to manage multiple priorities
